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Contact Us

Callers at your door

If you are concerned that a bogus caller may have called at your property click here, 'Callers at your door' and follow the advice.

We are always happy to wait while you confirm the identity of our staff. 

 

Contact Information

Customer Service: 01202 590059
Fax: 01202 597022
Business Phone Line: 01202 591111
Freephone Leakline: 08005 878 979
Caller ID Check: 01202 597137

Automated debit and credit card payment service: 0800 389 5110

Email: customerservice@bwhwater.co.uk.

Bournemouth & West Hampshire Water Plc
George Jessel House
Francis Avenue
Bournemouth
Dorset
BH11 8NX
(Registered Office)
Company Number: 2924312 (England)

Location Maps: Please click here

If you have an emergency please contact us 24 hours a day on 01202 590059

Freephone Leakline 08005 878 979

Customer Service opening hours: Mon-Fri 8am-6pm, Saturdays 9am-2pm

(Please note that we may record your call to enable us to improve the service we give to you)

If you have an enquiry about your sewerage service please call: 

Wessex Water phone 0845 6003600 or Southern Water phone 0845 2720845